If a user does not appear in the CWP List Accounts section, it is usually a “Ghost Account.” This happens when the user profile is corrupted or partially deleted from the CWP panel database, but the actual files, system user, or configuration files still remain on your server.

To completely delete this ghost user, you must remove them manually using the root user.

1. Delete the Linux System User

userdel -r username

2. Remove Leftover CWP Database Entries

3. Delete Residual Web Server Configurations

• Go to WebServer Settings > WebServers Conf Editor.
• Check the Apache and Nginx tabs.
• If you see any active configuration files or Include lines tied to that specific username, delete or comment them out, then rebuild/restart your web server.

4. Clear the DNS Zones

Navigate to DNS Functions > Delete DNS Zone.