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March 31, 2021 by dev

Unable to read the User data files for username

  • Could not execute your request
  • Domain does not exist on the system. Unable to find domaincom in /etc/virtual/domainowners, and domain is not set as hostname (servername) in DirectAdmin configuration. Exiting…
    no valid domain found – exiting
  • Unable to read the User data files for username

This would mean that the account likely already exists on the system in /etc/passwd, and the the data in /usr/local/directadmin/data/users/username does not exist.

  • If there is not yet any data for the User on the system, then remove the account from the system, and try the restore again.
userdel -r username
  • If there is data setup everywhere that you do not want to delete, then try repairing the DA account with:
cd /usr/local/directadmin/scripts
./fix_da_user.sh username user domain.com

 

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Filed Under: DirectAdmin, Find & fix

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